When Dell, in a quest to halt its declining competitive position, asked their customers what they want, the answer was loud and clear .... 'Open source technology'.
Dell received 1,600 suggestions on their site and the tens of thousands more voted to second the ideas.
Most popular idea Nos. 1:
Factory-install Linux on consumer desktops and notebooks, and preload OpenOffice and other open-source productivity programs.
5th most popular idea:
Replace Microsoft's Internet Explorer with the open-source Firefox Web browser
You can read the article in Business Week online:
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